Jelitaka Terms and Conditions

1 Acceptance of Terms

By accessing or using the jelitaka platform — whether through the website at jelitaka.com, the jelitaka mobile app, or any other jelitaka service — you confirm that you have read these terms and conditions in full and that you agree to be bound by them. If you do not agree with any part of these terms, you must not use jelitaka.

These terms and conditions form a legally binding agreement between you and jelitaka. They apply to all aspects of your use of the platform, including account registration, deposits, withdrawals, gameplay, bonus participation, and any communication with jelitaka support.

2 Eligibility

To register and use jelitaka, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is prohibited.
• You must not be a current employee, contractor, or close family member of a jelitaka employee or contractor.
• You must not be subject to a self-exclusion order on jelitaka or any affiliated platform.

Jelitaka reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, jelitaka may suspend or close your account and withhold any pending withdrawals pending investigation.

3 Account Registration

To use jelitaka's full range of features, you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. Providing false information is a breach of these terms and may result in account closure.

Each person may hold only one jelitaka account. If jelitaka detects that you have registered more than one account — whether under the same name, the same device, the same payment method, or the same IP address — all duplicate accounts will be closed and any associated balances or bonuses will be voided.

• Your registered name must match the name on your payment method.
• Your contact details must be valid and kept up to date.
• You must not register on behalf of another person.
• Account sharing is not permitted under any circumstances.

Jelitaka may require you to complete identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Failure to complete verification within a reasonable timeframe may result in account suspension.

4 Account Security

You are solely responsible for maintaining the confidentiality of your jelitaka login credentials. Do not share your username or password with anyone. Jelitaka will never ask for your password via email, chat, or phone.

If you suspect that your jelitaka account has been accessed without your authorisation, you must notify jelitaka support immediately. Jelitaka will investigate and take appropriate action, but cannot be held liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

Any activity carried out using your jelitaka account credentials is your responsibility unless you have reported a security breach to jelitaka support prior to that activity taking place.

5 Deposits

Jelitaka accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment account belongs to someone other than the jelitaka account holder — are strictly prohibited.

• Minimum and maximum deposit limits apply and are displayed at the time of deposit.
• Deposits are credited to your jelitaka account instantly in most cases.
• If a deposit does not appear in your account within 30 minutes, contact jelitaka support with your transaction reference.
• Jelitaka does not charge fees on deposits, but your payment provider may apply their own charges.

Jelitaka reserves the right to return a deposit and close an account if there is reason to believe the funds originate from fraudulent or illegal activity. All deposits are subject to anti-money laundering checks.

6 Withdrawals

Withdrawals from your jelitaka account are processed to the same payment method used for your most recent deposit, where possible. This is a standard anti-fraud measure. Withdrawals to a different account may require additional verification.

• Minimum withdrawal amounts apply and are shown at the time of request.
• Withdrawal requests are typically processed within 24 to 72 hours, subject to verification requirements.
• Jelitaka may request identity documents before processing any withdrawal.
• Withdrawals will not be processed if there are outstanding wagering requirements on bonus funds.
• Jelitaka reserves the right to delay or decline a withdrawal if fraud or a breach of these terms is suspected.

7 Bonuses and Promotions

Jelitaka offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, game restrictions, and minimum odds where applicable. These specific terms are published alongside each offer.

• Bonuses cannot be withdrawn until the applicable wagering requirement has been met.
• Only one welcome bonus is available per player, per household, and per device.
• Jelitaka reserves the right to withdraw, modify, or cancel any bonus at any time.
• Bonus abuse — including but not limited to creating multiple accounts, exploiting technical errors, or colluding with other players — will result in account suspension and forfeiture of all associated funds.
• Jelitaka's decision on all bonus-related disputes is final.

If you are unsure whether a particular playing strategy qualifies as bonus abuse, contact jelitaka support before proceeding. Jelitaka would rather clarify upfront than have to take action after the fact.

8 Betting Rules

All bets placed on jelitaka are subject to the specific rules of the game being played. These rules are available within each game. By placing a bet, you confirm that you understand and accept the rules of that game.

• Bets cannot be cancelled or amended once confirmed.
• In the event of a technical error during a game round, jelitaka will investigate and resolve the issue fairly. Bets affected by verified technical errors may be voided and stakes returned.
• Jelitaka uses certified random number generators for all games. Results are not influenced by bet size, account history, or any other external factor.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.

Jelitaka reserves the right to void any bet that was placed in error, placed using funds obtained through fraud, or placed in a manner that exploits a technical vulnerability in the platform.

9 Prohibited Conduct

The following actions are strictly prohibited on jelitaka. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering more than one account.
• Providing false or misleading information during registration or verification.
• Using software, bots, scripts, or any automated tools to interact with jelitaka.
• Exploiting bugs, errors, or vulnerabilities in the jelitaka platform.
• Colluding with other players to gain an unfair advantage.
• Using jelitaka for money laundering or any other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Harassing, threatening, or abusing jelitaka staff or other players.
• Circumventing self-exclusion or account closure measures.

10 Responsible Gaming

Jelitaka is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity on the platform. These tools are available to all registered jelitaka players at any time through the account settings.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Reminders: Receive notifications after a set period of play.
• Self-Exclusion: Temporarily or permanently exclude yourself from jelitaka.
• Reality Checks: Regular prompts showing how long you have been playing and how much you have wagered.

If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for detailed information and support resources. Jelitaka takes these concerns seriously and will act promptly on any request for help.

11 Privacy

Jelitaka collects and processes personal data in accordance with our Privacy Policy. By registering on jelitaka, you consent to the collection and use of your data as described in that policy.

Jelitaka will never sell your personal data to third parties for marketing purposes. Data is shared only where required by law, for payment processing, or for identity verification purposes with trusted service providers who are contractually bound to protect your information.

You have the right to request access to the personal data jelitaka holds about you, to request corrections, and in certain circumstances to request deletion. Contact jelitaka support at [email protected] to exercise these rights.

12 Intellectual Property

All content on the jelitaka platform — including but not limited to the jelitaka logo, game graphics, website design, text, and software — is the intellectual property of jelitaka or its licensors. You may not copy, reproduce, distribute, or create derivative works from any jelitaka content without prior written permission.

The games available on jelitaka are licensed from third-party game providers. All intellectual property rights in those games remain with the respective providers. Jelitaka grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

13 Limitation of Liability

Jelitaka provides the platform on an "as is" basis. While we work hard to maintain 99.9% uptime and a smooth experience, we cannot guarantee that the platform will be available at all times or free from errors.

• Jelitaka is not liable for losses caused by platform downtime, technical errors, or interruptions outside our reasonable control.
• Jelitaka is not liable for any indirect, consequential, or special losses arising from your use of the platform.
• Jelitaka's total liability to you in connection with these terms shall not exceed the amount you have deposited in the 30 days preceding the event giving rise to the claim.

Nothing in these terms limits jelitaka's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

14 Changes to Terms

Jelitaka reserves the right to update or modify these terms and conditions at any time. When material changes are made, jelitaka will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

The date of the most recent update is shown at the top of this page. It is your responsibility to review these terms periodically. Continued use of jelitaka after the effective date of any changes constitutes your acceptance of the updated terms.

If you do not agree with any changes to these terms, you must stop using jelitaka and may request account closure by contacting our support team.

15 Contact Us

If you have any questions about these terms and conditions, or if you need to raise a concern related to your jelitaka account, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the jelitaka platform after login.
• FAQ: Visit our FAQ page for answers to common questions.

Jelitaka aims to respond to all support enquiries within 24 hours. For urgent account issues, live chat is the fastest way to reach us.