At jelitaka, your privacy is not an afterthought. This policy explains exactly what personal data we collect when you use the jelitaka platform, why we collect it, how we store it, and what rights you have over it. We've written it in plain language so you actually understand it.
All data transmitted between you and jelitaka is encrypted end-to-end.
Jelitaka never sells your personal data to third parties for any purpose.
We only collect data that is genuinely necessary to run your jelitaka account.
You can access, correct, or request deletion of your data at any time.
Six core commitments that define how jelitaka handles your personal information every single day.
Every connection to jelitaka uses TLS encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest. No one can intercept your data while it travels between your device and the jelitaka platform.
Jelitaka only uses your data for the purposes described in this privacy policy. We don't use your information for undisclosed purposes, and we don't share it with advertisers. What you see in this policy is exactly what happens with your data — nothing more.
If you close your jelitaka account and request deletion of your personal data, we will process that request in accordance with our retention obligations. Data that is no longer required for legal or regulatory purposes will be permanently deleted from jelitaka's systems.
Jelitaka does not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled through secure, verified channels. Transaction records are kept only as long as required for financial compliance and dispute resolution purposes.
Where jelitaka shares data with third-party service providers — such as identity verification services or payment processors — those providers are contractually bound to protect your data and may only use it for the specific purpose for which it was shared. Jelitaka does not work with data brokers or advertising networks.
Jelitaka complies with applicable data protection regulations. We conduct regular internal reviews of our data handling practices to ensure we remain compliant. If regulations change in a way that affects how we handle your data, we will update this privacy policy and notify you accordingly.
Jelitaka is an online gaming and entertainment platform operating at jelitaka.com. When this privacy policy refers to "jelitaka", "we", "us", or "our", it means the jelitaka platform and the team responsible for operating it.
Jelitaka acts as the data controller for the personal information you provide when registering and using the platform. This means jelitaka determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.
Questions about your data? Contact us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
Jelitaka collects only the personal data that is necessary to provide you with a safe, fair, and functional gaming experience. Below is a breakdown of the categories of data we collect.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Financial Data | Payment method type, transaction history | Deposits, withdrawals, and AML compliance |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, session duration, bet history | Responsible gaming monitoring and personalisation |
| Verification Data | ID document images, selfie photos | KYC identity verification as required by regulations |
Jelitaka does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly required by law (for example, in the context of responsible gaming assessments).
Jelitaka collects your personal data through the following channels:
When you register a jelitaka account, make a deposit or withdrawal, contact our support team, or participate in a promotion, you provide us with personal data directly. This is the primary source of the information we hold about you.
When you use the jelitaka platform, we automatically collect certain technical and usage data. This includes your IP address, the device and browser you are using, the pages you visit on jelitaka, and how long you spend on each page. This data is collected using cookies and similar tracking technologies — see Section 7 for more detail.
In some cases, jelitaka may receive data about you from third parties. For example, identity verification providers may confirm whether the documents you submitted are valid. Payment processors may provide transaction confirmation data. Jelitaka only receives data from third parties where this is necessary and lawful.
Note: Jelitaka does not purchase data lists or obtain your personal information from data brokers or social media platforms without your explicit consent.
Jelitaka uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent or updating this privacy policy.
Jelitaka processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Your choice matters: If you have opted in to marketing emails from jelitaka and change your mind, simply click the unsubscribe link in any marketing email or contact [email protected] to opt out.
Jelitaka does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
In all cases, jelitaka takes steps to ensure that any data sharing is proportionate, lawful, and subject to appropriate safeguards.
Jelitaka uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit jelitaka.com.
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jelitaka platform. Jelitaka does not use third-party advertising cookies.
Jelitaka retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When data is no longer required, jelitaka securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a jelitaka player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].
Request a copy of the personal data jelitaka holds about you.
Ask jelitaka to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where there is no longer a lawful basis for us to hold it.
Ask jelitaka to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to jelitaka processing your data for direct marketing or on the basis of legitimate interests.
Response Time: Jelitaka will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, but we will notify you if this is the case.
The jelitaka platform is strictly for adults aged 18 and above. Jelitaka does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on jelitaka or provided us with personal data, please contact us immediately at [email protected].
Upon receiving such a notification, jelitaka will promptly investigate, close the account, and delete all associated personal data. We take underage access to gambling platforms extremely seriously and have age verification measures in place to prevent it.
Jelitaka implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While jelitaka takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your jelitaka account has been compromised, contact our support team immediately so we can take action.
Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights, jelitaka will notify affected players and relevant authorities within the timeframes required by applicable law.
Jelitaka may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. The date of the most recent update is shown at the top of this page.
When we make material changes to this privacy policy, we will notify registered jelitaka players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you are always aware of how jelitaka handles your personal data.
Continued use of the jelitaka platform after an updated privacy policy has taken effect constitutes your acceptance of the updated policy. If you do not agree with any changes, you may close your account by contacting jelitaka support.
If you have any questions, concerns, or requests relating to this privacy policy or the way jelitaka handles your personal data, please get in touch with us. We are committed to resolving privacy concerns promptly and transparently.
Formal Complaints: If you are not satisfied with jelitaka's response to a privacy concern, you have the right to escalate your complaint. Email [email protected] with the subject line "Formal Privacy Complaint" and we will acknowledge your complaint within 48 hours and aim to resolve it within 14 days.
Jelitaka is built on trust. Your personal data is protected, your payments are secure, and your privacy is respected. Create your account today and enjoy a safe gaming experience.
18+ only. Play responsibly. See our Responsible Gaming and Terms & Conditions pages for more information.